PRIVACY POLICY

We collect different types of information through various programs and AI pilot projects on our platform (each of which may gather specific data relevant to its function). The types of information we collect include both personal information that you provide to us directly and non-personal/technical data collected automatically:

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Information You Provide: When you create an account or use our services, you may provide personal information such as your name, email address, contact details, and any content you submit (for example, feedback, survey responses, or inputs into our AI pilot features). This data is collected when you voluntarily submit it, such as filling out forms, registering for an account, or communicating with us.

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Information from Different Programs/Projects: Our platform includes multiple programs and AI pilot projects, each of which might collect specific data. For instance, one pilot project may collect usage statistics or user feedback to improve an AI model, while another might process the content you upload (with your permission) for research or development purposes. We will inform you within each such program what data is being collected and seek your consent if required.

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Information Collected Automatically: We also collect certain data automatically when you interact with our website or services. This may include your IP address, browser type, device identifiers, usage data (such as pages viewed, links clicked, and time spent on the site), and technical information via cookies and similar tracking technologies. This automated collection helps us understand how users navigate our site and ensures the service works correctly.

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We are transparent about what information is being collected and how, as privacy laws give users the right to know these details. Our data collection practices are regularly reviewed and updated in this Policy to maintain accuracy and compliance.

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Why We Collect Your Information

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We collect and use personal information for specific purposes to operate and improve our services. Understanding why we need certain data helps you make informed decisions about sharing your information. The main purposes for which we collect your information include:

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To Provide and Maintain Services: We use your data to create and manage your user account, authenticate you when you log in, and deliver the features and services you request (including participation in our various programs or AI pilot projects).

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Service Enhancement and Research: Information (including data from AI pilot projects) helps us analyze and improve our offerings. For example, we may use usage data and feedback to debug issues, develop new features, train AI models, and refine user experience. Some data may be used in research and analysis to advance our services, but if we do so, we either use aggregated non-identifiable data or obtain your consent for any use of personal data in research.

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Personalization: We may use certain details (like your preferences or prior activities) to personalize content and recommendations on our website. This could include customizing what content you see or suggesting features that align with your interests.

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Communication: Your contact information (like email) may be used to send you important notifications about your account or transactions (e.g. confirmations, technical or security alerts). With your consent, we might also send newsletters or updates about new programs or features. You can opt out of marketing communications at any time.

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Legal and Security Reasons: We may process data as needed to comply with legal obligations, resolve disputes, enforce our Terms of Service, or protect the rights, safety, and property of our users, our company, or others. This includes using information to detect and prevent fraud or security issues.

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We only collect data for legitimate purposes that we have explained to you, and we will not use it in a way that is incompatible with these purposes. If we intend to use your personal information for a new purpose, we will seek your consent or provide you with relevant notice. Being open about why data is collected is a critical part of our privacy commitments.

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Sharing of Information with Third Parties

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We understand the importance of your personal information and do not sell your data to third parties. We will only share your information under limited circumstances, described below, and always with respect for your privacy. In fact, privacy laws require us to clearly disclose if and when we share user data with any third parties. Here are the situations in which we may share personal information:

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With Your Consent for Specific Purposes: We may share your information when you have expressly approved it for a particular purpose. For example, if one of our AI pilot projects is run in collaboration with a research partner and you opt in to that project, we might share relevant data with that partner only for the purpose you agreed to. In other words, any sharing of personal data for optional programs will be done with your knowledge and permission and limited to the agreed purpose (e.g., a user-approved study or feature).

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Service Providers and Partners: We employ trusted third-party companies and individuals to help us support and provide our services (such as cloud hosting providers, data analytics services, or customer support tools). These third-party service providers may process personal information on our behalf and under our instructions, solely to perform tasks related to our services. We contractually require these providers to safeguard your data and use it only for the services they are providing to us.

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Legal Compliance and Protection: We may disclose information to third parties if we believe in good faith that such disclosure is necessary to comply with a legal obligation (for instance, responding to valid subpoenas, court orders, or regulations), to enforce our policies or agreements, or to protect the rights, property, or safety of our users, the public, or our company. This includes exchanging information with law enforcement or other authorities when required by law.

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Business Transfers: If our company undergoes a business transaction such as a merger, acquisition, reorganization, or asset sale, your personal information may be transferred as part of that deal. If such a transfer occurs, we will ensure the new owner respects the terms of this Privacy Policy or inform you if any changes to the handling of your information will be made.

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Other than the cases above, we will not share your personal information with third parties. Notably, any sharing we do carry out will be disclosed to you clearly, and we strive to only do so in ways that you would expect given the services we provide. In some cases (as described), we will explicitly ask for your consent before sharing the data. By being transparent about our third-party sharing practices, we comply with legal requirements and build trust with our users.

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Cookies and Tracking Technologies

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Like most websites and online services, we use cookies and similar tracking technologies to enhance your experience and gather usage data. Cookies are small text files placed on your device that allow us to remember your preferences and recognize you on subsequent visits. We utilize both first-party and third-party cookies on our site. First-party cookies are set by us (the site you’re visiting) and help with core functionality (such as keeping you logged in, remembering your settings, etc.), while third-party cookies are set by external providers (for example, analytics or advertising partners) to help us understand site traffic or market our services.

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Cookies and trackers help us to collect technical and usage information automatically — for instance, which pages you visited, whether you opened an email we sent, or if you encountered errors. We use this information for purposes like analytics (to see how our site is used and improve it), personalization, and potentially advertising (to show relevant content). We may also use similar technologies such as web beacons or pixels in our emails or site, which work in conjunction with cookies to gather metrics.

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Under many privacy laws, cookies and the data they collect are considered personal data, so we are required to disclose our use of them and how you can control them. You have choices regarding cookies: you can set your browser to refuse some or all cookies, or to alert you when cookies are being set. However, note that if you disable cookies, some parts of our service (like remembering your login or preferences) may not function properly. For more details, you can review our [Cookie Policy] if available, which provides a detailed list of the cookies and trackers we use, why we use them, and how you can manage your preferences.

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Your Rights and Choices

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We respect your privacy rights and provide ways for you to control your personal information. Different privacy laws grant individuals various rights over their data (for example, the right to access or delete personal data), and we aim to honor those rights in accordance with applicable law. The rights and choices you have may include:

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Access and Correction: You have the right to access the personal information we hold about you and to request correction of any inaccuracies. Most of the basic information you provided can be reviewed and updated directly by you in your Account Settings (for instance, you can log in and edit your profile or contact details). For any information not editable through the account, you can contact us to request access or corrections.

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Deletion (Right to be Forgotten): You can request that we delete your personal data. If you decide to close your account or simply want us to erase certain information, you can do so by using the options in your account settings (if available) or by reaching out to us. We will honor such requests to the extent required by law, although we may retain certain minimal information if necessary for legal compliance or legitimate business purposes (we will inform you if so).

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Consent Withdrawal: Where we rely on your consent to process information (for example, if you opted in to a marketing newsletter or a particular data collection in an AI pilot program), you have the right to withdraw your consent at any time. You can typically opt out of marketing emails by clicking the “unsubscribe” link in those emails, adjust specific consent settings in your account preferences, or contact us for assistance. If you withdraw consent, we will stop the related data processing going forward.

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Opt-Out of Data Sharing or Selling: We do not sell personal data. In the event we ever consider uses of your data that involve sharing it beyond what is outlined here, you will have the opportunity to opt out. For example, if applicable law (such as California’s privacy laws) gives you the right to opt out of certain data disclosures that are considered a “sale,” we will provide a mechanism for you to exercise that choice (such as a “Do Not Sell My Personal Information” link).

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Other Rights: Depending on your jurisdiction, you may have additional rights such as data portability (the right to receive your data in a common format), objecting to processing (for example, objecting to use of your data for direct marketing or certain analytics), or restricting processing (asking us to pause certain processing). Users in the European Economic Area (EEA) or United Kingdom, for instance, have rights under the GDPR; California residents have rights under the CCPA/CPRA, etc. We will facilitate the exercise of those rights as required by law.

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Exercising Your Rights: Many of your data preferences can be managed through our Account Settings page (for example, you can update profile information, change communication preferences, or delete your account in that interface). For any requests or questions regarding your personal data that cannot be handled via the account settings, you can contact us using the information in the Contact Us section of this Policy. We may need to verify your identity before fulfilling certain requests (for your protection). We will respond to your inquiries or requests within the timeframe required by applicable law.

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By providing these controls and honoring user rights, we aim to give you full transparency and control over your personal information. Keep in mind that these rights may be subject to certain legal limitations – for example, we might not delete data that we're required to keep by law – but we will inform you if such a situation arises.

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Data Retention and Security

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Data Retention: We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. In practice, this means that we keep your information for as long as you have an active account or as needed to provide you with services. If you delete your account or if it’s been inactive for a prolonged period, we will either delete or anonymize your personal information after a reasonable time, unless we need to keep it longer to comply with legal obligations or resolve disputes. Our retention practices follow the principle that data should not be kept indefinitely “just in case” – most privacy regulations only allow storage of personal data for as long as it is necessary for the purposes originally disclosed, unless a longer retention period is legally mandated. We also periodically review the data we hold and safely dispose of information that is no longer needed.

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Data Security: Protecting your data is a top priority for us. We implement appropriate security measures to safeguard personal information against unauthorized access, alteration, disclosure, or destruction. These measures include technical, administrative, and physical safeguards. For example, we use encryption protocols to protect data transfers (your browsing connection to our site is HTTPS secure), we maintain firewalls and network security to prevent external intrusions, and we employ access controls to ensure that only authorized personnel can access personal data. We also anonymize or pseudonymize data wherever feasible, especially when using data for research or analytical purposes in our AI projects, to minimize the risk to your privacy. Internally, our staff are trained on data protection best practices, and we regularly assess our security procedures to address new threats.

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However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. In the unlikely event of a data breach that affects your personal information, we will notify you and the appropriate authorities as required by law.

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Children’s Privacy

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Our website and services are intended for adults and are explicitly not directed at children or minors. You must be at least 18 years old (or the age of majority in your jurisdiction) to use our services. We do not knowingly collect any personal information from children under the age of 13, in compliance with the U.S. Children’s Online Privacy Protection Act (COPPA) and similar laws. We also do not knowingly allow minors under 18 to use our platform.

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If you are under 18, please do not use this site or submit any information to us. In the event that we discover we have collected personal information from a child under 13, we will promptly delete such information from our servers. Parents or guardians: If you believe that your child under 13 (or a minor under 18, contrary to our policy) has provided us with personal information, please contact us immediately (see the Contact Us section below). We will take steps to remove that information and terminate the child’s account, as applicable. Even if our services are not meant for children, we include this clause to inform parents/guardians how they can reach us if they suspect their child’s data was mistakenly collected.

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Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make material changes to this Policy, we will notify users by (for example) posting a prominent notice on our website or via email, and we will indicate at the top of the Policy when it was last updated (see the Effective Date above). We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If you continue to use our services after an update, it will signify your acceptance of the revised Policy, to the extent permitted by law.

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Contact Us

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If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us. Providing clear contact information is an important part of a compliant privacy policy. You can reach us by email at info@businesswideview.com. Additionally, if you wish to exercise any of your data protection rights or have inquiries about how your information is handled, feel free to contact our Data Protection Officer at bjfuchs@businesswideview.com or use the account settings/support page on our website to submit a request. We will respond to your communication as soon as reasonably possible and within any timeframe required by law.

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By using our site and services, you acknowledge that you have read and understood this Privacy Policy. All sections above outline the essential components that a thorough Privacy Policy should contain – from the types of data collected and reasons for collection to sharing practices, user rights, and special provisions for minors. We have crafted this Policy to be clear and comprehensive in order to comply with relevant privacy laws and to build trust with our users through transparency. If you need further clarification on any aspect of this Privacy Policy, please contact us at the email provided. Thank you for entrusting us with your information.